DO NOT BOOK WITH AMSTAR DMC!! Would give them ZERO STARS if i could! Traveled to Dominican Republic for our honeymoon last week. Paid for an excursion. The day of the scheduled outing, I woke up with a fever and told them i would not be able to attend. I requested a refund and it was refused at the resort stating that i needed medical documentation. When i asked where to go to obtain that, i was told it was pointless because it would cost more than the excursion. The representative at the resort asked me, 'why i didn't just go to the excursion even with a fever.' YOU HAVE GOT TO BE KIDDING ME! The next day i flew back to the US, and took a COVID test, which was positive. I provided proof to Amstar that i was positive for COVID, one day later, and they still refuse to refund me the money for the excursion. WILL NEVER EVER book anything through them again!
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We have been providing this personalized approach to travel services for 35 years, pairing deep in-destination understanding with attentive, elevated service. This allows us to deliver truly unique experiences in some of the world’s most beautiful spots: think Mexico, Jamaica, the Dominican Republic, Costa Rica, Curacao, St. Martin, Aruba, St. Lucia, and Hawaii.
From hand-picked excursions to private itineraries, plus a wide range of transportation options, we aim to offer only the highest quality destination experiences, so every moment feels personal and special. See more
