Review Time
I should have checked into the company, amzemart.com, more before buying from them since I had never heard of them. I ordered a Squishmallow advent calendar which was supposed to have small plush animals for each day. They were little plastic pieces instead and were way smaller than the picture had made them out to be. Unfortunately they are located in China so it wouldn't be worth it to send it back. I learned my lesson and will definitely look at the BBB before buying from a company I've never heard of before.
If I could give zero stars I would. I ordered what I thought was a real Lbubu. Let's start with the item taking about 5 weeks to come. After contacting customer service for multiple updates, I got a random spam email that didn't give much information. When it finally arrived almost 5+ weeks later, we could immediately tell it was a fake. No real way to speak to customer service. Please don't buy here ever!!!
My order “shipped” on christmas day… it was a christmas gift btw… and never arrived. They take forever to respond to emails.. if they even answer. SCAM company. The tracking link they sent me worked for maybe 2 weeks and now says my email and tracking number is incorrect. Huge joke of a “business.” Was able to get a refund through my credit card company because I asked to cancel the order and they didn’t respond until days later saying it shipped already so they couldn’t do anything.
Never ever order from this company. Never. My order was to be delivered December 14-17th. It arrived January 26th. Customer service was difficult to reach and unhelpful. When the order arrived it was not what I ordered. I ordered Legos. I received knock off imitation Legos with an apology and the note that my item was replaced with a “higher quality” of greater value. So not true.
Total scam. Ordered a month ago as a Christmas present and still hasn't arrived even after paying extra for expidited shipping. Emailed several times to cancel but they said it has already been processed and ready to ship. 3 weeks later I got an email it had shipped. When I finally got the tracking number it was a virus. Surely the item will be wrap if it ever comes and it's already passed the "ironclad 30 day return policy" window. So frustrated and I think I'll take another reviewers advice and cancel the card I used
Amzemart is a scam, do NOT waste your money. Ordered a Micromallows advent calendar whose description said plush characters 2.5" in size, including pictures saying same. What I received was 1" hard rubber characters. Customer service offered a pitiful 20% off a future order or a refund if I paid myself to ship back to China. Got a refund through my credit card company. Avoid this site at all costs!
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