Worlds worst customer service. They literally will reply once and then never again. They don’t care, they won’t help. Both bikes I bought, the batteries died, I cannot get a replacement because they will not tell me what battery I need to get. Cheap rubbish, don’t bother. EDIT: following their reply I did exactly as asked and emailed them with the order numbers (2 orders, both batteries completely died). And NO RESPONSE. It’s been 2 weeks now since I emailed, they will just flat out ignore you so do not bother with this company.
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ANCHEER brings affordable and high-quality ebikes to all riders, styles including classic city commuter/urban, fat tire for all terrains mountain/off-rodd ebikes.
