Top notch customer service. I'm always amazed by the speed of response from Andy and every exchange is helpful and polite. Plus, there's a great range of pens for all budgets, including vintage writing instruments. If I could improve one thing, it would be to stop the shopping cart from emptying itself when I take too long mulling over a purchase. (This might be because I'm using Safari). I've learned to keep a browser tab open so I can re-add products in order to check out. From my point of view it's better than having an email bot nag me about my dusty shopping cart several days down the line, but it might result in lost sales for this excellent shop.
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Andy's pens, the home of fountain pens and writing in instruments. Both vintage and modern