I purchased a Caran d’Ache Leman Bicolor Fountain Pen and was absolutely delighted with my purchase. The item was packaged extremely well and was delivered with Royal Mail Special Delivery which makes for an all-round great customer experience because you can track the item. What made this purchase top notch was that I had to exchange the nib because the (M) was far too wide. I have not experienced this with Medium nibs in other fountain pens I have purchased in the past, such as Sheaffer, which I have used for several years. When I messaged Andy through his website, he was extremely accommodating and was happy to exchange it for a Fine (F) nib. I was initially worried because this was such an expensive purchase, I didn’t want to be stuck with something that I didn’t expect. Andy’s service was simply top notch and I received the replacement (F) nib the following week. I would highly recommend Andy’s Pens, and I will definitely be making a purchase from him again in future. (I will also be making sure that I can somehow try nibs for any future purchases I want to make because I don’t like to cause hassle for retailers (wasted time and expense for them), and nor do I like returning items as it is a hassle).
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Andy's pens, the home of fountain pens and writing in instruments. Both vintage and modern