Ordered from them twice. Before my first order, I contacted them in Instagram to check some details about the boots I wanted: they answered the same day and were vey helpful. I was pleasantly surprised. For my second order, I was on s waitlist for my size and the moment it was restocked I got notified via email, so I ordered my shoes the same day. It's very convenient. Not to mention, shoes are of an outstanding quality, very soft and comfortable.
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