Interacting with the support team feels like a robotic exchange. My messages are met with vague, generic responses that lack depth. It’s frustrating. The reassuring tone of 'I want to help' quickly turns into 'I can’t,' 'we will look into it,' or 'please bear with us.' The suggestion to follow updates on forums is just disappointing. This approach seems designed to shift the burden onto me, instead of providing real assistance. It’s disheartening, especially since I’m a paying customer.
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