anthropic.com

1.2
1.2 Based on 20 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Unauthorized charge of $200 while I was asleep On April 9, 2026 at 3:53 AM (Taiwan Time), a $200

Unauthorized charge of $200 while I was asleep

On April 9, 2026 at 3:53 AM (Taiwan Time), a $200 Claude Max 20x gift subscription was purchased on my account without my authorization while I was sleeping. I also found 3 unknown
active sessions in my account that were updated around the same time — I have since terminated them.

I have contacted Anthropic support requesting a refund and investigation. This appears to be a pattern — other users have reported similar unauthorized gift purchases on their
accounts.

Hoping for a prompt resolution.

1
Date of experience: Apr 09, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More