The website claims to be an Australian company but lacks an ABN, and prices are listed in US dollars, leading to unexpected higher costs. Products are shipped internationally. They advertise a hassle-free refund policy, but when I requested a return label, I spent hours exchanging emails with them, where they asked for unnecessary information and kept changing the requirements. It felt like an endless loop, and I only received a partial refund after threatening to escalate the situation.
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