Do not trust this agency.Scammers, no transparency at all, they are never helping you if you have a problem with your house, taking so long to fix the smaller problem that you can have during your tenancy, avoiding any kind of repair job or pest problem, advertising houses that casualities in your life got rent yesterday but they have a "similar" one but more expensive obviously, they will try to force you to pay cleaner company in the end of your tenancy, and obviously giving you some companies numbers that already work with them. At the end of your tenancy good luck, they tried to charge me £120 for dont remove a clock that we left on the kitchen wall, as we dont need it we leave it. Apparently remove the clock cost £120, casualities in your life they did not have invoice of that job.They asked for a contribution of £790 to redecorate the whole house as we had few bluetacks stains on the living room wall. Sorry we were living there for 2 years, it is normal that we put some pictures on the walls.Thanks god that my deposit was secure with TDS, they were asking for 1k of my 1.4k deposit. As apparently they choose a company that charge them 4k to redecorate the whole house (2 bedroom flat house with an american kitchen inside of the living room). Maybe Picasso or Van gogh are working for that company.Also if your Property Manager is Alison Wren, run, run away, as far as you can, she will be rude, condescensing, passive agressive and will try always to scare you and she will never be transparent with you.If you are in London, do not use them. Maybe in another cities they are better, in London? Run away as fast as you can and check your wallet buddy
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Antony Roberts is 25 years in the making. We're deeply rooted in this area but our client base is worldwide.
A key focus for us is the principal element of human interaction - to provide each and every client with considered and insightful advice to help them make the very best decisions. We aim to build and sustain long-standing relationships.
To do this we are structured and staffed with teams who are specifically charged and deployed to provide excellence in all aspects of agency - sales, lettings and property management. Together they provide a most dedicated, attentive and collaborative service.
A tight geographical focus allows us to concentrate all our activities here. No distractions. All our offices are closely and prominently situated where our clients need us to be and our teams are ready to assist.
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