If I could give 0 stars I would. Me and my boyfriend requested their service for our move-in day. We asked the company to clean our 4 bedroom house before our move-in day. We requested an online quote, we paid almost $1000. We opened the door for them and told them where to leave the key when they're done. They claimed they cleaned the house for 8 hours. When we arrived at the house and checked, we were in shock. The house was exactly as we left it, if not worse. Dust & dirt on all window sills, windows had soap marks on them, spider webs in the corners, dirty floors, shower tiles were scratched bc the cleaners used iron sponges to clean them. I called to ask for a refund, the owner insisted that he will send cleaners to fix the problem. I could barely hear the owner on the phone, there was screaming children around him for the entire duration of our call and he seemed bothered about the call. He told me a group of 3 cleaners will come to fix the house at 4 pm. I waited for hours, they finally showed up at 9 pm saying they are sorry but they got stuck in traffic. Mind you, this was our moving day and we were exhausted from moving furniture since 6 am. The ladies arrived with a dirty mop (when I saw the mop I told them to focus on the windows, washrooms, stove and fridge only and I will do the rest). They cleaned 3 windows in 2 hours, attempted to clean the washrooms with iron sponges and no proper cleaning supplies. I told one of the ladies to clean the fridge. She told me she is done. I open the fridge door and showed her it is still dirty and her response was :" you told to clean the fridge door, you didn't tell me I have to clean inside too". I was shocked. These ladies had no idea how to clean. They looked like they never cleaned a house in their life. Their manager came in the house to check on them at the beginning and started eating in our home because she said she was starving. She was yelling and treating the cleaners badly. At 11 pm, we gave up and send them home because we were exhausted, our eyes were closing and we realised we'll have to clean the house ourselves anyway. I have no words regarding this company and I am still shocked it survives. I feel like I've been robbed of $1000.
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Anyclean.ca a premier nationwide professional cleaning services company based in Canada, dedicated to providing exceptional cleaning solutions for a wide range of needs. Catering to both residential and commercial clients, Anyclean.ca offers a comprehensive suite of services including house cleaning, office cleaning, window washing, carpet cleaning, and specialized deep cleaning. This diverse array of offerings ensures that every corner of your space, no matter how specific, can be immaculately cleaned and maintained.
Prospective customers can easily obtain a quote by visiting the Anyclean.ca website, where an intuitive online booking system simplifies the scheduling process. This user-friendly platform allows clients to book services at their convenience, with just a few clicks. We pride ourselves reliability and trustworthiness, employing a local team of highly trained and vetted professionals. Each team member is committed to upholding the highest standards of cleanliness and customer service, ensuring that clients can trust the care of their homes and offices to Anyclean.ca. Our dedication to excellence and local community involvement makes it a trusted leader in Canada’s cleaning services industrySee more
