This is a total scam! I bought a massage table for $600 and opted to use a payment plan. The table arrived after my third payment without any necessary hardware or assembly instructions. After purchasing my own tools and searching online for assembly guidance, I discovered that the table was poorly manufactured and unusable. I've been in touch with the support team throughout this frustrating ordeal. They keep asking for more pictures and videos while intentionally delaying the process. They occasionally contact me just to keep me from escalating the issue since I've reported the charges as fraudulent. Because I used a payment plan, getting a refund is taking much longer. I tried to give the company a chance to resolve this and issue my refund. In their last message, they claimed that I assembled it incorrectly, which is why it’s unusable. The material quality is so low that it can't even support my 65-pound child due to the flimsy aluminum used. I feel like I've thrown $600 away. I'm hoping my bank can assist, as this company is clearly a fraud. Avoid spending money on this furniture; it’s nothing like what was advertised. It’s worse than shopping on discount platforms that sell cheap items. The table was meant to incline, but if it were usable, it would need to decline, risking injury to anyone lying on it due to its poor design and materials. Total scam!
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Anzhap was conceived under the MUKU HOME INC. brand with a vision to create inspiring work environments. Our journey began with the ambition of enhancing productivity and well-being through thoughtfully designed office furniture. Each piece in our collection reflects a dedication to craftsmanship, innovation, and a commitment to providing our customers with the best in class.See more
