The tracker uses radio communication so it will only work if you are in range. We have had it working in bushland and we could sill track our dog who was over 700m away.The back up service from Aorkuler is fantastic. We had a small recharging issue and there was a slight delay in obtaining a spare part. Casou, their customer liaison person went above and beyond out expectations. He offered us a few gifts because of the delay. Any questions I had regarding the tracker have been answer nearly instantly and the response was thorough and very helpful.I can't speak highly enough of this company!If every business provided this level of customer service the world would be a much better place. Thanks Casou!
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Aorkuler is a company focused on outdoor pet safety technology, developing practical safety solutions for pets living in rural, farm, and remote environments. Our products are designed around real-life use cases, particularly in conditions where traditional connectivity or infrastructure may be limited.
We are committed to honest and transparent communication. We clearly explain how our products perform across different terrains and environmental conditions, including situations where trees, mountains, or weather may affect performance. Rather than exaggerating capabilities, we focus on setting realistic expectations and continuously improving our products and solutions based on real user feedback.
We genuinely value customer feedback and take every review seriously. Customer experience is a priority for us, and we strive to address issues with transparency, responsibility, and care.See more
