I popped into Jemca Colindale and went to "here to help" desk as you enter show room.The lady was too busy playing on her phone. When I asked if there's anyone free. Her response was forget it, there's someone waiting. I asked if I can be put on the waiting list, she was still playing with her phone. So much for customer service.Naturally at this stage I said forget it. Jemca was the gold standard of Toyota Showroom. Shame they have employed awful reception/front desk. You should get tips from Lexus across the road or Kia 400m up the road.
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