Colindale Jemca service The worse company ever! Avoid at all costs, never felt so humiliated in my life,I left a negative review on my last visit with Clyne, and today when I walked in he was holding a personal grudge for leaving a negative review on my last visit. I refused to speak with Clyne and asked for the manager.The manager Ross Knight was so reluctant to speak with me privately, as soon as I went into his office he was abrupt, rude and intimidating, I have never felt so humiliated in my life, he kept saying I believe my staff without even being present during my last visit or properly hearing my side of the story, how is Jemca paying these staff members, how is Toyota UK letting this happen?I am now frightened to pick my vehicle up when it is due to be ready today, just incase the manager or Clyne see this review before I pick it up. So in a nutshell the service department in colindale Jemca hold grudges if you leave a negative review , my take on this is wouldn't you improve your service so you don’t get another negative review,After today I would never ever use Jemca colindale ever again, I have no idea how Jemca pay there staff to have attitudes like this, imagine being frightened to pick your own vehicle up,I have never been spoken to by a manager or a member of his staff in this way.I will stick with Steven Eagell, the only reason I went to Jemca colindale service is cos it is my local branchStay away from this company at all cost, Jemca really need to see who they are hiring and how there staff are treating customers behind closed doors .Also read the reviews online trustpilot the reviews are terribleI will be contacting Toyota UK and also Director of Jemca.I would also like to mention one of the other managers I believe his name is Tony who I met on my last visit was very professional and knew how to conduct himself with customers, as well as the other lady I dealt with today whose name was Kim.
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