The goods are still not delivered. They've been sitting at the delivery agency since early yesterday morning with no progress.Yesterday, the delivery was supposedly delayed due to a vague "technical" issue. After calling customer service, I was assured it would arrive today. I wasted the entire day waiting, again, nothing. When I called back, I was told the delivery couldn’t happen because they were waiting for updates. Seriously?This level of incompetence and lack of communication is completely unacceptable.I strongly advise them to consider an internship at Nova Poshta, a shipping company that actually knows how to deliver parcels and provide real customer service. They might finally learn how to run a logistics business properly.
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