I picked the Relay Point Pickup on purpose because I will not be at home to receive the package during the normal delivery hour due to my work. I chose the Pickup Point that is 2 min away from my house that opens 7days a week until later at night. Then GLS delivery guys changes the pickup point without any prior notification. It is 30 min walk from my house and they close before 6 pm and during weekends. There's no way I can go and pick my package up. This is not the first time GLS changed the pickup point without any notice. Even home address delivery, they will never come on time or never shows up even the system shows "delivery attempted", their online Delivery Reschedule System never works, and the customer service never answers the phone or email.
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