Sorry there isn’t a zero star option. Placed a next day delivery order with Laithwaites Wine 4 weeks ago. Was informed that it was out for delivery on the allotted day but it failed to arrive and failed to arrive for a further 3 days. I cancelled the order as I was going on holiday and rearranged delivery for this Monday. Got a message saying it would be delivered on that day but NO delivery and now third day with no delivery and no information. I tried to arrange collection from the delivery depot and have been given an earliest pick-up date of 29/12/25!!! Absolutely unbelievably atrocious .
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