ap33world.com

Such a scam!

Such a scam! I spent 2 weeks putting in hours of effort every day playing one of MyChips' games through Stepler. The game tracked my progress perfectly fine at first but then at some point stopped tracking. My friend and I started playing through Stepler at the same time and he had the exact same issue as me. We both created a ticket with MyChips and provided them with proof of the rewards we had gained in the game that hadn't tracked. My friend got a reply from a helpful individual who made sure he was given the rewards that hadn't tracked. I, on the other hand, got a very unhelpful individual, who didn't neither investigate or explain anything. They just made the claim that the problem was on my end and lined up reasons of which none of them were true in my case. So basically I've spent hours on end for two weeks to gain these rewards just to get ripped off by this ridiculous company that would rather treat their users like dirt, than pay them the 33 diamonds they earned on their service. I've rarely met customer support this horrible.UPDATE: Since their Trustpilot team told me to send them another email, I did. They ignored me. Never replied. Meanwhile my friend had the same issues again with a different game and got it resolved with their customers service while I was being ignored. My guess is, I completed too many rewards and they don't want to compensate me for an amount this high. While my friend caught the issue earlier and only needed to be compensated for less. This company is just ridiculous. Don't bother with them.

Date of experience: Nov 19, 2025