I took part in a promotional campaign where a reward was promised for making an investment through Crypto.com using their platform through Macadam. I carefully followed all the steps and submitted clear proof of my participation. However, I was later told that, due to an issue with their tracking system, my activity could not be properly verified, and I was only eligible for a consolation prize—half of the original reward.While I appreciate the gesture, I find it unfair that users are penalized for technical issues beyond their control, especially when real money is involved and all requirements have been met. Customer support was polite throughout the process, but ultimately inflexible in finding a fair resolution.Overall, my experience was disappointing, and I cannot recommend this platform to others based on how my case was handled.
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