I am writing to file an official complaint against the online casino Weiss.bet, operated by Taktonum Group N.V., allegedly under license number OGL/2024/148/0616.Here are the key facts of my case: • I had a verified account with Weiss.bet and a balance of $1,100 USD. • After requesting a withdrawal, I was forced to wait two days without any response. • Then, they suddenly initiated a “secondary verification process”, during which I submitted all the required documents. • However, they rejected the documents without clear explanation. • Shortly after, my account was permanently blocked, and I lost access to my funds. • Upon further inspection, I discovered that the license they claimed to have may be fake or invalid at the time.This is a clear case of unfair treatment, withholding of funds, and potentially fraudulent activity. I am requesting your urgent assistance in reviewing this matter and intervening, if possible.I can provide all supporting documentation, screenshots, and transaction history upon request.Thank you for your attention and assistance.
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