I ordered a tower computer and purchased their extended warranty for the computer along with Microsoft office for the computer. The order was accepted and my credit card was pre-billed. The next morning, I received notification that the computer order was cancelled as they did not have it in stock any longer. However, they are still billing me for the warranty on the computer I did not receive and for a software code for a computer that I am not getting. Three days of phone calls, un-transferred calls and we will email you paperwork to get the refund and no return calls, no emails except asking for a rating. Filled out the rating and asked for a supervisor to call me back. NOTHING. Going to my credit card company.
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