There are so many things wrong with this company. First they won’t give you a timeframe for your delivery, like they expect you to stay at home the whole day and do nothing but stare at your phone and wait for their call. Second, for apartments, they won’t deliver to your apartment door, they’ll park where it is convenient for them for all apartment complex resident can go and collect the parcel even if that is in another street. Third, their costumer service and the delivery department don’t communicate. Even if I told them that i will be away for a week so i requested the delivery to be made on a specific date, they said “we’ll try our best”. Take note that I have already rescheduled this upon receiving their delivery notice. When I was away, I keep on getting notif that there is a delivery. As well as, they will say that they made a delivery attempt in a day when I didn’t get any call from them nor a doorbell. Overall a bad delivery service!
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