GLS ComplainI’m very unhappy with GLS service.Shipment has been marked as “Out for delivery during the day” for 5 consecutive days and every evening status has changed to “The parcel could not be delivered as the consignee was absent.” Despite the fact I was at home all day. I called Customer Service several times and explanation was always different – broken van, driver was overloaded and couldn’t deliver that day etc.. Finally it was delivered on the 5th day morning (Saturday – even thou on GLS website it shows they don’t deliver on Saturdays or Sundays). Thankfully I was at home. One outer box was heavily damaged but product inside was fine (only because product was not fragile and not easy to damaged but still.)
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