Doesn’t get back to customer emails. Phone queues that done move for 30 minutes. Find it hard to believe I was in position 9 for nearly 40 minutes.My parcel got stuck in the Netherlands then magically moved to Dublin where it has now also been stuck for over a week with no movement - you try and call and you’ll never get through - you email - there’s no indication they’ll ever even get back to you (spoiler, they dont) Just tell me where my parcel is?I have 2 case numbers because I never heard back the first time.
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