I tracked my parcel and it stated that it was delivered. It wasn't delivered to me! I called GLS customer service who tracked it and located where it was delivered to - NOWHERE near my address. What a joke. They responded that they messaged the driver to retrieve this parcel and get it redelivered correctly, but if I don't hear from him this evening to get in contact with GLS again tomorrow... very angry at this point. It's been hours, and evening time now when I write this review for TrustPilot, and no word or follow-up. I will continue to follow-up until my parcel is delivered to me, or I am compensated for this. Zero stars for this experience.Will update if I receive my parcel in one piece!
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