I was forced to chose DHL by EBay’s (not) ‘simple delivery’ system. The postage cost was approximately £11.00. The label was printed and collection booked for 1/12/25. I received an email on the day stating collection would be between 16.44 and 18.44. DHL never came and despite calling them three times the parcel was still not picked up by 6/12/25. At this point I had to pay for an Evri label in order to get the package on the way. DHL are simply not up to the job of fulfilling EBay deliveries. I thought the company was professional but now realise they are no better than anyone else, and I will never book them again.
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