I was advised that you had tried to delivered my goods however the delivery driver did not attempt delivery. You were advised via a previous link to leave the goods in a safe place, as noted and described, however as now delivery attempt was made this was not the case. You then took my goods to a local drop off point where I was to collect the goods. This proved troublesome as your system would not allow the goods to be release to me. Subsequently I then had to speak with adviser, 20min wait, prior to explaining the situation and finally obtaining my goods. It is extremely disappointing when you were advised to drop the goods in a safe place that you did not even attempt delivery. Furthermore I also received a message saying that you had attempted delivery however this was definitely not the case...very poor service!!
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