I left in a parcel to a collection point and checked the parcel tracking over a week later and it hadn't even been collected from the collection point. Called GLS and they said they dont even get the notification that the parcels have to be collected and they ahve to be notified to go and collect them. there were 6 other parcels at the collection point when I called. Absolutely useless service ran by brain donors. I thought UPS were bottom of the barrel but these take the prize for that. Avoid like the plagueUpdate 10th July. Called into the parcel drop off shop a week and a half later and they still hadn't even picked up the thing. Called GLS they said they would arrange it to be collected ASAP. Called them yesterday 4 weeks later and it's still not collected. An absolute disgrace of a company. Avoid like the plague. Had to raise a complaint with a supervisor on call as someone is not even bothering to do their job. The tell me they can then send me a letter to the receipient that its their fault and to request a refund... oh yeah great that'll work when they cannot even ring you back with an update on the location of the package. never ever again and I'll refuse to have anything delivered by these useless fools
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