At this moment I am having a really poor experience with this delivery company, I've received a few emails saying my parcel couldn't be delivered, after receiving the first email I replied asking why the parcel wasn't left in the wood shed as stated on the front door, I was asked for confirmation of my address etc, yet here I am still waiting to receive it and being told via email that said parcel is out today! It clearly isn't and I'm still left with no item or trying to understand why it's not arriving. Very poor service and disappointed as this is a subscription delivery and looks like I'm stuck with this carrier, I think it might be time to cancel my subscription and go elsewhere.
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