I was waiting over 2 weeks for my parcel which was coming from Dublin to Cork. I got in contact with the sender and he contacted GLS. Apparently the parcel was delivered to a local parcel shop. Nobody noticed me or the sender. It's a disgrace. I'm currently waiting for another parcel from Italy and cannot get through to GLS by phone nor email. I was on hold for 40 minutes and I was number 1 in the queue. I couldn't wait any longer so hung up. Complete disaster
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