I gave this company a great review a few weeks back but unfortunately I need to update this. Nationally they are great but internationally they are shockingly poor. I have made 2 orders with a company in Poland over the past month and each time my delivery has gotten stuck in a black hole for days somewhere in France, with zero information on their tracking app. Then I get a standard email telling me that my parcel 'is unfortunately delayed.' When I contacted their customer service dept. who answer promptly, I am simply told that there is a delay, but not why or where my package is. They are very unhelpful and would put the C.I.A to shame.Avoid using GLS internationally.Having put this review onine. I had in the meantime ordered another parcel from the same company in Poland and this time it took longer; 13 days to be precise. Why? Thank you for responding to my query but I've had deliveries from other companies in the meantime which didn't take half as long?
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