Ordered a lovely new phone. I wasn't in the first day so missed the delivery. I stayed in all the next day as delivery was due between 14.26 and 16.26 pm precisely. I had not received my parcel by 7.30 pm so went onto the app to track. Delivery driver was running late. Went onto the app at 8.00 pm delivery driver had run out time so could not deliver. I then receive a message from DHL the next day telling me it had been delivered and signed for by me at 12.00 mid day the previous day!!! So I call DHL and O2. Long wait to speak to both companies. No one has answer. The next day I get another message from DHL telling me Good News, your order is at our depot. We will advise when delivery will take place. Guess what ------ NO DELIVERY YET. So I have to call O2 again, wait online forever in order to tell them to cancel the order and place a new order where I can go and collect the phone. I don't trust your company or your drivers.
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