I was informed on Friday the 28 NOVEMBER of a 24 hour delivery delay. Nothing by 02 DECEMBER I therefore contacted the supplier directly. There is NO CHANCE WHATSOEVER of contacting DHL directly!!The supplier despatched a replacement on that day.I later received a SMS on the same day from DHL to say it had been delayed by 24 hours. Compounding the already bad situation I received yet another SMS on the 03 DECEMBER - delayed by 24 hours again!!! Unbelievable, though it may sound on 04 DECEMBER another 24 hour delay to the expected delivery - total delay now amounts to 72 [seventy two] hours = 3 [three] DAYS. Yes! 3 DAYS. DHL EXPRESS - don't think so!! the word EXPRESS is both misleading and completely and utterly incorrect. Situation made worse by the inability to contact DHL. The only redress is with the supplier who have been WONDERFUL
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