If you encounter difficulties in Spain (as I did with the service), there's a legal process to follow. Search online for "Hojas De Reclamaciones". This is a complaint form that businesses in Spain must provide to customers if they have a grievance. Contact the company and request the form within a specific timeframe (e.g., 5 business days). If they fail to provide it, report the issue to the Spanish authorities, who will then investigate the matter.
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