I ordered a item last month and the package arrived at the local depot on 4th December. Deliver was supposed to be the 5th. As it Christmas time I expect a delay, however the 5th passed. I checked again a couple of days later no update so rearrange for delivery on the 9th December via the website. I check again and no movement. So I waited on the phone for half an hour to talk to someone and their response was oh the label must have came off, even though they scanned it into the local depot on the 4th and that I would need to contact the seller to get DHL to look for it. The customer service agent took my address 3 times and essentially didn't do anything, just palming it off to the seller. So no further forward!
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