I just had an incredibly frustrating delivery experience. I ordered a rug with a promised delivery date of December 4th, but it never arrived. After waiting for days, I was informed it would come on the 8th, but no one showed up. Then I was told it would be delivered on the 9th, and again, nothing. I've been stuck at home waiting for a signature-required delivery. Now it's the 10th, and I'm still waiting. This level of service is unacceptable. I want to file a formal complaint and request a managerial response regarding my parcel's status as soon as possible.
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