I've encountered numerous issues with the courier for my workplace, and they continue to disappoint. I'm currently on hold for over 45 minutes trying to reach customer service. This is my eighth call in a few weeks regarding a lost order that should have arrived over a week ago. Even when I finally connect, I haven't received any real assistance or resolution, and promised callbacks never happen. As a seller, I need to explore other options because this is unacceptable.
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