Waiting for a package for two weeks. When I finally got through to them after 2 days of calling, they told me that the parcel was yet to be sorted and they couldn’t tell me when it would be. Apparently this is because they have a backlog of orders right now. Surely this is to be expected around Christmas time and can be counteracted by hiring more staff in anticipation of the Christmas rush. Cheap skates. Avoid if possible. (The guy from customer service on the phone was annoyingly sound so it didn’t feel right to get annoyed at him)
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