Absolutely shocking service, if I could give it o stars I would.My package arrived yesterday clearly tampered with and nothing inside.I only noticed when I took it inside but made it back out intime to catch the driver before he left. Not jumping to the worst conclusion at first I asked him could he please check the back of his van as the box was loose or tampered with and it might have falling out and I was basically told “no go away”.We tried to show him the box and asked him again to please check the van. He basically laughed at us told us he carried it right beside him all day (which I highly doubt) and to go away again. It was a Swarovski necklace for my daughter for Christmas and it’s stated on the label where its origin is from which leads me to believe who ever is tampering with the packages knew its value. Not only was the necklace removed but also its reciept (probably for proof of authenticity) This has left me so upset as it’s so close to Christmas and also that there is companies with employees that would do this to people.I have contacted manufacturers and gls Ireland and will update once I get clarification of how this will be dealt with.
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