Tracking says my parcel is out for delivery since yesterday, it was important I received it today and spent the day in position 7 in the customer service queing system. Didn't matter how long I held, position remained the same - 45 mins and no movement. Have rang back twice, guess what, position 7 and not moving. Absolute unprofessional, DPS 10 times better, wish suppliers would avoid GLS, a joke.
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