I ordered a package at 8/12/2025 and today I've got an email which said my package has been delivered at 16:12PM....I wasn't at home at this time and I found it really weird that they didn't call me because usually in this situation every other currier call me, and when I arrived at home my package was nowhere. I tried to call their Customer Service Team because it wasn't 5PM yet but nobody answered....and the joke is that the robot voice on the phone tells me to call them between 9AM and 5PM Mond-Fri....but it seems it's not possible. UPDATE: I tried to call customer service today morning (18/12/2025), but again I was unsuccessful...after I went through all the menu items I needed a robotic voice told me that all the agents were very busy and hung up the phone.....thank you :)
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