The bonus promotions are very unclear. Sometimes simply clicking the link in the promotional email activates the bonus, while other times you have to manually activate it — but there's no consistency or clear instruction about when or how to do this.I clicked the promo link and deposited money on a Friday night, but no bonus appeared. I then manually activated the bonus under the "Bonuses" section and checked again — still nothing. When I contacted support, they told me the bonus had to be activated before depositing, which wasn't made clear anywhere.I ended up depositing more money and this time the bonus applied. However, the system used all of my real money (including the initial deposit that didn’t qualify for the bonus) before touching the bonus funds. That was incredibly frustrating, especially given the confusion around the bonus activation in the first place.Overall, the lack of clarity and inconsistent bonus activation process makes for a poor user experience.
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