Got a notification at 5.09pm that my Package was Delivered - but it wasn't. As GLS Customer Support Lines inexplicably close at 5pm, I had to wait until the next morning to try and speak with them.9am the next day I called and spent 20 minutes on hold, never moving from #5 in the queue. All of a sudden a nice young lady took the call, and while I can't fault her, what she told me had me dumbfounded.She could see that the Driver had delivered my package, but to a totally different address. This is despite the House Number, Street Name and EirCode being clearly on the Delivery Address.I asked where it was delivered to, so I could try and retrieve it myself, but she told me "It was delivered to an address that's about an hour away from you" and couldn't disclose any more info.The next day I opened my front door in the afternoon to find the package dumped on the ground. Driver never rang the doorbell or knocked the door. It could have been stolen by anyone and I've no idea how long it was out there. For a Logistics Company to fail so badly at the basics it's likely a combination of poor hiring, poor training and poor management; but either way I don't care - if I see GLS as the shipping partner for any future online shopping, I will immediately cancel my order, inform the vendor I'm cancelling my order because I won't use GLS, and I will take my business elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
AP33 is one of Asia's top betting companies. Having over 10 years of experience in providing the best iGaming experience featuring games such as slots, live casino games, sports/esportsbooks, lottery games, fast games, fishing games, 3D games, and more. AP33 is also a fully licensed and fair online casino that prioritizes security, transparency, and an exceptional gaming experience. With a user-friendly platform, generous promotions, and 24/7 customer support, AP33 ensures every player enjoys seamless and rewarding gameplay.See more
