I hate that I have to select 1 star. They have had my parcel for 15 days now. Besides the fact the customer service is shocking - but I mean you would in fact need to be getting service to even rate this.I have received sarcastic, snarly replies, they do not use correct grammar or punctuation ( which honestly led me to believe I was being scammed ).After about 9 days of them having my parcel, they finally admit their driver delivered it to the wrong place.You would imagine he would go back and get it or check on it? Nope- not even an update or confirmation he has tried.My €200 package is sitting in someone else’s house and GLS couldn’t care less.To say they are a disgrace is an understatement and they would drive you to dispair. Will be making a note everytime I order online that I will not be accepting this lot as a courier.
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