I don't know how a company can go from being so good to so bad. We have had wardrobes fitted 3 times in the last 20 years. All by Sliderobes. The first wardrobe is still going strong, never had a problem with it. The second one, the mirror became loose and they fixed it straight away within the warranty. A nice scottish lady in Maidstone was great and very efficient and helpful it was fixed immediately.The third wardrobe, the most recent has got a drawer front which keeps falling off. I thought no problem as it's under warranty. Sadly it seems the nice Scottish lady has gone and everything has moved to Belfast. Despite being reassured everytime I call that it's being dealt with and they will call me to arrange to fix it... noone ever calls to book the appointment. There is something very wrong with the way the aftersales are now being dealt with and I would suggest that the warranty isn't worth the paper it's written on. I shouldn't have a shoddy drawer front. It's not good enough and it feels like they just can't be bothered to help me. This has been going on since May and it's now July.
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