First of all the sales process was Excellent and I can’t fault the sales team in Belfast who were professional, helpful and patient. We ended up with a lovely design for 2 rooms. They arrived and fitted one room successfully before Christmas 2024 abut were unable to do the second install as the cabinets supplied from the factory were too large so a second install date was agreed for tomorrow Jan 9th. We got a call today at 3.30 pm telling us that “parts’ had not arrived and the next priority date we could get was the end of January. To say we were gutted is an understatement. And to say we have been prioritised when in truth we have been deprioritised is very dissapointing. We expected better.
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