If I could give zero I would. Parcel was out for delivery (after having the parcel for 2 weeks) and then “delivered”. My partner was home all day and said absolutely nobody delivered anything. There is a section which says “signature” which I was intrigued to see who signed, however, that says “mailbox” - we don’t have a mailbox. It was a Christmas present which was placed with plenty of time (5th of December) that is now nowhere. None of the phone lines are taking calls because they have a “high volume” of callers so it just tells you to call back later and cuts out. I have called all 3 numbers in Ireland countless times over the last week and this keeps happening. I have sent an email over a week ago which it suggests to do on these calls also, no body has responded. What a useless, useless company.
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