I placed an order on December 2nd, well before the holiday cut-off, expecting a turnaround of 3 to 5 days. As Christmas neared, delays were announced. Now, it's January 5th, and I still have no package, with delivery dates constantly pushed back. I've sent three unanswered emails to customer service, and when I called, I reached a call center that only repeated the same tracking information I already had. This is the worst customer service I have ever experienced; no accountability, no updates, just endless delays.
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