im basing this on the assumption that 5 stars means the parcel was delivered on time and when expected and 1 start means the parcel wasnt delivered on time and when expected.i received a notification saying that the parcel would be delivered to a location on a specific day. i then used the app to change the delivery location and received an email confirmation that the delivery location had been changed.however, the parcel was delivered to the original location. on this basis i will probably never receive the package.
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